Career History

Professional Experience

A decade of building, scaling, and operating businesses across insurance and consulting — from licensed producer to multi-agency owner.

10+ Years

Total Experience

2 Active

Agencies Operated

$1.5M → $7.5M

Premium Grown

87%+

Retention Rate

Agency Owner / Principal Agent

Allstate Insurance Agency

Own and operate a full-service insurance agency, leading sales, servicing, and operational execution across all lines of business.

Own and operate a full-service insurance agency, leading sales, servicing, and operational execution
Drive client retention and policy growth through proactive advisory and coverage optimization
Implement structured service and follow-up systems, improving response times and customer experience

Estrella Insurance #119

Scaled the agency from $1.5M to $7.5M in annualized premium — a 400% growth — while increasing client retention from 75% to 87%+.

Scaled agency from $1.5M to $7.5M in annualized premium (400% growth)
Increased retention from 75% to 87%+ through improved service systems and client engagement
Built and systemized sales processes that consistently generate new monthly business

Allstate — Victor Alfaro Agency

Consistently generated $15K–$20K in new monthly premium, exceeding sales targets through a consultative approach.

Consistently generated $15K–$20K in new monthly premium, exceeding sales targets
Applied consultative sales approach to uncover client needs and increase cross-sell success
Ensured accuracy and compliance across policy documentation and underwriting

Dualis Consulting Corp

Advised businesses on growth strategy, market entry, and operational planning across multiple industries in South Florida.

Education

Nova Southeastern University

International Relations & Global Affairs

Florida International University

History & International Relations